Cookie policy
1. Who we are
The website www.cleangor.com is run by CALIPTO, OBRT ZA USLUGE, VL. IVAN PUŠKAR, A. G. Matoša 8, 10450 Jastrebarsko, Croatia, OIB: 76350619295 ("Cleangor", "we", "us").
For questions about cookies, email us at support@cleangor.com. How we process personal data is described in the Privacy policy.
2. What cookies are
Cookies are small files a website stores in your browser. The browser's local storage (localStorage) and third-party scripts work in a similar way. In this policy we call all of these cookies.
We use necessary cookies without consent because the site does not work without them. We set analytics and marketing cookies only if you allow them.
3. Your choice
On your first visit we show a cookie notice. You can accept all, reject all, or allow analytics and marketing cookies separately in the settings.
Until you decide, we load no analytics or marketing tools. If you reject them, we do not load them later either.
We remember your choice in your browser. 12 months after you make it, we ask again.
You can change your choice at any time with the "Cookie settings" link in the site footer. If you withdraw consent, the page reloads without those tools. You can delete cookies those tools have already stored in your browser settings.
4. Necessary cookies
Always on, and used only to run the site.
| Name | Type | Purpose | Duration |
|---|---|---|---|
| cookieConsent | Local storage | Remembers your cookie choice and when you made it. | Until you delete it; we ask again after 12 months |
| bookingDraft | Local storage | Remembers what you entered while posting an offer (service, address, floor, elevator and parking, the description of the place, the date and time, the price and your note for the cleaner), how far you got, and which of our pages you started from, so you can pick up where you left off. Until you open an account, it stays in your browser only. | 7 days after you last worked on the offer |
| Google Maps Platform, Google | Third-party script | Loads only on the address step of posting an offer, because without it we cannot pin down the address: it suggests addresses as you type and shows a map on which you check the pin. Google receives your IP address, what you type into the address field and the parts of the map you view. | Google may set and read its own cookies under its own rules |
| accessToken, loggedInUser | Cookie | Set only when you sign in, and keep you signed in. | Until you sign out |
5. Analytics cookies
With your consent, they show us how many people visit the site, which pages they view and how they use them, for example how far they get when posting an offer. We use them to improve the site.
| Tool and provider | Name | Duration |
|---|---|---|
| Google Analytics 4, Google Ireland Limited | _ga, _ga_<ID> | Up to 2 years |
| PostHog, PostHog Inc. (servers in the EU) | ph_<key>_posthog (cookie and local storage) | Up to 1 year |
6. Marketing cookies
With your consent, they measure which ads bring visitors who post an offer or hire a cleaner, so that we pay for the ads that work.
| Tool and provider | Name | Duration |
|---|---|---|
| Google Ads, Google Ireland Limited | _gcl_au, _gcl_aw | Up to 90 days |
| Meta Pixel, Meta Platforms Ireland Limited | _fbp, _fbc | Up to 90 days |
7. Service providers
These cookies are set and read by the tools' providers, who also process the data under their own rules. The names and durations in the tables are the providers' defaults, which they may change. Google and Meta may also process data outside the European Union. Read more in their privacy policies:
8. Managing cookies in your browser
Most browsers let you view, block and delete cookies and local storage. If you block necessary cookies, signing in and remembering your choice may not work.
9. Changes
We update this policy when we change the tools or cookies we use. The date of the last update is shown at the top of the page.